Cookies are small text files that are placed on your device (computer, smartphone, or tablet) by websites you visit. They are widely used to make websites work more efficiently, provide a better browsing experience, and give website operators information about how their site is being used.
Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a domain other than the one you are visiting, such as analytics or advertising providers). They can also be categorized as "session cookies," which are deleted when you close your browser, or "persistent cookies," which remain on your device for a defined period or until manually deleted.
Our use of cookies is governed by applicable privacy law, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.
Global Servers uses cookies and similar tracking technologies to provide, secure, and improve our website and hosting services. Specifically, we use cookies to:
- Maintain your authenticated session so you remain logged in as you navigate the customer portal
- Remember your preferences such as language, timezone, and dashboard settings
- Collect anonymized analytics data to understand how visitors use our website and identify areas for improvement
- Protect our site against cross-site request forgery (CSRF) attacks using security tokens
- Distribute incoming traffic efficiently across our server infrastructure using load-balancing cookies
We do not use cookies to build advertising profiles or sell your data to third parties.
Essential / Strictly Necessary
Required for the website and customer portal to function correctly. Cannot be disabled. Without these, account login and secure checkout cannot be provided.
Examples: session_id, csrf_token, load_balancer
Performance / Analytics
Help us understand how visitors interact with our website by collecting anonymized information. This data helps us improve site performance and content.
Examples: _ga, _gid, page view tracking
Functional
Allow the website to remember choices you make and provide enhanced, personalized features. May be set by us or by third-party providers.
Examples: lang, user_pref, billing currency, dashboard layout
Marketing
Used to track visitors across websites to display relevant ads and measure advertising effectiveness. Also used for affiliate attribution.
Examples: conversion pixel, retargeting identifiers, _fbp
Some cookies on our website are set by third-party services that appear on our pages. These cookies are governed by the respective third parties' privacy policies, not by this Cookie Policy. Third-party services we use that may set cookies include:
- Google Analytics — helps us understand website traffic and user behavior
- Stripe — sets cookies required for secure payment processing
- Cloudflare — provides DDoS protection, CDN services, and sets security cookies
- Live chat provider — uses cookies to maintain chat sessions and track response quality
We encourage you to review the privacy policies of these third-party providers directly for information about their cookie practices.
Session cookies are deleted automatically when you close your web browser. Persistent cookies remain on your device for a specified period, varying from 24 hours to 2 years depending on purpose.
| Cookie Name |
Purpose |
Duration |
Type |
session_id | User authentication | Session | Essential |
csrf_token | CSRF security protection | Session | Essential |
_ga | Google Analytics user identifier | 2 years | Analytics |
_gid | Google Analytics session identifier | 24 hours | Analytics |
user_pref | Dashboard layout & preferences | 1 year | Functional |
lang | Language preference | 1 year | Functional |
__stripe_mid | Stripe payment security | 1 year | Essential |
_fbp | Facebook/Meta marketing pixel | 90 days | Marketing |
You can control and manage cookies in several ways. Note that removing or blocking cookies may impact your experience — some features of the customer portal require essential cookies to function.
Google Chrome
Settings > Privacy and Security > Cookies and other site data. Block all cookies, block third-party cookies, or manage exceptions for specific sites.
Mozilla Firefox
Settings > Privacy & Security > Cookies and Site Data. Enhanced Tracking Protection can also block many tracking cookies automatically.
Apple Safari
Preferences > Privacy > Manage Website Data. Safari's Intelligent Tracking Prevention feature limits cross-site tracking by default.
Microsoft Edge
Settings > Cookies and site permissions > Cookies and site data. Offers a Tracking Prevention feature with Basic, Balanced, and Strict settings.
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. When Global Servers detects a DNT signal from your browser, we will disable non-essential analytics and tracking cookies for your session.
We honor DNT signals as a matter of respect for user privacy, although there is currently no industry-wide standard for how websites should respond to DNT signals. If you rely on DNT for privacy protection, we also recommend reviewing the cookie settings in your browser and using browser extensions that block tracking scripts.
Global Servers may update this Cookie Policy from time to time to reflect changes in technology, applicable law, or our business practices. When we make material changes, we will notify you by email and/or by displaying a prominent banner on our website prior to the change becoming effective.
Your continued use of our website and services following notification of changes constitutes your acceptance of the updated policy. The "Last Updated" date at the top of this page indicates when this policy was most recently revised.
Questions About Cookies?
Our privacy team is here to help with any questions about how we handle your data and cookies.
Email Privacy Team
Contact Us